Pharmacy operations · Process improvement
Complex Claims & Patient Access Operations
Resolving high-friction claim, benefit, and authorization barriers through disciplined investigation and cross-functional coordination.
Healthcare Operations · Revenue Cycle · Financial Strategy
A decision-focused portfolio of pharmacy operations, business strategy, process improvement, dashboards, and financial analysis that helps leaders find the signal quickly.
Selected evidence
Each entry separates what is verified from what still needs source material. No proprietary methodology, patient information, or unsupported outcomes are included.
Pharmacy operations · Process improvement
Resolving high-friction claim, benefit, and authorization barriers through disciplined investigation and cross-functional coordination.
Leadership · Stakeholder operations
Reconstructing complex issue histories, clarifying ownership, and coordinating the next right action across payer and provider touchpoints.
Strategy · Applied AI
Completed WGU and HubSpot AI Foundations work is identified; project claims remain intentionally unpublished until the source is reviewed.
Dashboard · Performance management
Independent hospital outpatient pharmacy simulation translating claims, access, timeliness, and financial measures into executive operating priorities.
Hospital pharmacy · Business operations
Reserved for a finished employer-facing case study. Business problem, decisions, KPIs, and results have not yet been supplied.
Process improvement · Root cause
A claims-workflow case study using Pareto analysis, hypothesis testing, countermeasure design, and a controlled 30/60/90-day leadership plan.
Financial analysis · Strategy
A decision model connecting operational improvement to contribution, implementation cost, downside sensitivity, and approval conditions.
Budgeting · Resource allocation
An MBA-informed competency view of a capped pilot budget, cash-benefit assumptions, staffing tradeoffs, and scale-or-pause thresholds.
Education & credentials
Verified education, pharmacy credentials, and leadership development aligned with healthcare operations, hospital pharmacy, project execution, and responsible management practice.
Academic preparation
Western Governors University
Western Governors University
Technical and project capability
Pharmacy Technician Certification Board
Pharmacy practice eligibility
Florida Board of Pharmacy
Alabama Board of Pharmacy
Leadership development
HubSpot and Western Governors University
Program completed. The completion certificate has not yet been issued.
NSLS member
Leadership lens
My experience connects pharmacy operations, payer and provider coordination, performance management, and financial strategy. I investigate complex challenges, recognize how each part affects the larger system, and help move teams toward practical, well-informed decisions.
Discuss leadership opportunitiesSeparate symptoms from root cause across claims, workflows, and stakeholder handoffs.
Turn operational detail and financial signals into clear executive choices.
Align payers, providers, teams, and competing priorities around the next best action.
Move from analysis to accountable action while protecting quality, trust, and sustainability.
Recruiter contact
Open to relocation and travel, including domestic and international opportunities.